A recent news article summarized characteristics of high functioning, collaborative teams. The focus wasn’t on businesses; however two key elements apply:
- Process Matters
- Bullying Is Never Effective
These are actually imperative to realize and implement. The ‘why’ that motivates what employees do and the ‘how’ employees do it are linked. Both are far more important than ‘what’ employees do, AND are far more important than focusing on outcomes alone. Process matters.
The statement that bullying is never effective shouldn’t need an explanation, which is interesting because this fact seems to prevent many organizations from recognizing, identifying and eliminating acts of incivility. We have heard on many occasions that, ‘employees need to know we mean business.’ as justification for angry outbursts and public humiliations. These never work, never create positive and sustainable change, and are never an indication of strong leaders.
2 nuggets for highly effective teams and 10 more to go….
At the August 2017 SHRM presentation, ‘Building Trust in A World of Wolves’, a few more nuggets were gathered. The presenter discussed that the power of trust should never be underestimated. He stated that trust is the new imperative and identified essential leader attributes for building trust. Trust is necessary for collaborative, high functioning teams and/or organizations.
The 12 nuggets include the two already mentioned – process matters, and bullying is never effective, plus:
10 Leader Attributes
- Practice Humility
- Respect Others
- Give Meaning to Work Performed
- Be Compassionate & Empathetic
- Exercise Servant Leadership
- Ensure Transparency and Integrity
- Remain Authentic
- Admit Mistakes & Forgive Mistakes Made
- Become Self-Aware
- Foster Psychological Safety (paraphrased)
Leaders aren’t born with these attributes. The attributes are learned. If trust is the new imperative, doing so is essential. It takes effort and practice, but it’s never too late. Developing such attributes not only cultivates trust and high functioning teams, but also enhancesemployee well-being as well as organizational well-being. Feel free to contact us to discuss the possibilities!